Shipping Policy

Shipping Policy

At Mamisa USA, we are committed to providing fast, reliable, and affordable shipping for all our customers. Below is a summary of our shipping policies:

1. Processing Time
All orders are processed within 1-2 business days. Orders placed after business hours or on weekends will be processed the following business day.

2. Shipping Rates & Free Shipping

  • Domestic (USA): We offer FREE standard shipping on all orders within the United States.
  • International: Shipping fees for international orders will be calculated at checkout based on the destination.

3. Shipping Methods

  • Standard Shipping: Typically takes 5-10 business days for delivery within the U.S.
  • Expedited Shipping: Available at checkout for faster delivery (3-5 business days).
  • International Shipping: Delivery time varies depending on the destination.

4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order through the carrier’s website for real-time updates.

5. Seasonal Shipping Delays
During peak seasons like holidays, delivery times may take slightly longer due to high order volumes. We encourage customers to place orders early to ensure timely delivery.

6. International Orders
Customers outside the U.S. are responsible for any customs duties, taxes, or fees associated with their shipments. Please note that international shipping times may vary depending on the destination country.

7. Address Accuracy
Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for delays or mis deliveries due to incorrect addresses.

8. Shipping Issues
If you experience any shipping issues such as delays or lost packages, please contact our customer support team at our contact page here, and we will assist you in resolving the issue.

9. Returns and Exchanges
For information on returns or exchanges, please refer to our Returns & Exchanges page.

We strive to provide the best shopping experience, and we appreciate your business! Thank you for choosing MamisaUSA.